{"xsrfToken":"a6e465fe-54c8-4f16-be19-ce78339452b7_fecbfb834a7a8ea0b70ce559435213ba9817c0a7_lout","branding":{"id":"5","key":"chd","name":"CDX Help Desk","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"5","key":"chd","projectId":10004,"serviceDeskId":5,"name":"CDX Help Desk","description":"<p>Welcome! You can chat with the CDX Help Desk using the Chat with Support button below.<br> The button to initiate a new chat will only display during business hours.</p>\n<p>Chat is available Monday through Friday from 8:00AM to 6:00PM Eastern Time. <br> If you are attempting to contact the Help Desk outside of business hours you can email us at helpdesk@epacdx.net or call and leave a voicemail which we will return during business hours.<br> Phone: 1-888-890-1995<br> International Phone: 970-494-5500<br><a href=\"https://cdx.epa.gov/Contact\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://cdx.epa.gov/Contact</a><br> Chat support is provided by Cherokee Nation System Solutions(CNSS)</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"58","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10491,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"65","name":"CDX Emailed Request","descriptionHtml":"","callToAction":"CDX Emailed Request","introHtml":"","icon":10492,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"66","name":"CDX CRK Creation","descriptionHtml":"","callToAction":"CDX CRK Creation","introHtml":"","icon":10467,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"61","name":"New CDX Issue","descriptionHtml":"","callToAction":"New CDX Issue","introHtml":"","icon":10531,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""},{"id":"62","name":"New CDX Security Incident","descriptionHtml":"","callToAction":"New CDX Security Incident","introHtml":"","icon":10513,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"51","name":"SysAid Data Import","descriptionHtml":"","callToAction":"SysAid Data Import","introHtml":"","icon":10468,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[],"key":""}],"reqGroups":[],"orderMapping":{},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cnsshelpdesk.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=5&location=footer&xdm_e=https%3A%2F%2Fcnsshelpdesk.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhMjAzNDk5Y2NkZDI5YTExYzJjOTZiOWNjZmFjNWVjZTE5MDBkZWY4ODIzMzZkZjZmOWM4OGJiNjA4YzE3OTA2IiwiaXNzIjoiODk1YmE4NmYtZmMyZi0zMjk4LWEzMzUtNzMxNDAyODI5Zjc1IiwiY29udGV4dCI6e30sImV4cCI6MTY2MDkzMTQ0MywiaWF0IjoxNjYwOTMwNTQzfQ.SRXFBKqritW7dWzGX1kr1oPoRzggskWqr0eQ9mhAIwQ\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Ijg5NWJhODZmLWZjMmYtMzI5OC1hMzM1LTczMTQwMjgyOWY3NSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiQ0hEIiwiaWQiOiIxMDAwNCJ9fX0sImV4cCI6MTY2MDkzMTQ0MywiaWF0IjoxNjYwOTMwNTQzfQ.qU8GiqIWysyJ-nW5Z0R1VDoVv8WCH4EAQsW5P8usixs\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CHD\\\",\\\"id\\\":\\\"10004\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CHD\\\",\\\"project.id\\\":\\\"10004\\\",\\\"servicedesk.serviceDeskId\\\":\\\"5\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://cnsshelpdesk.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cnsshelpdesk","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a6e465fe-54c8-4f16-be19-ce78339452b7_fecbfb834a7a8ea0b70ce559435213ba9817c0a7_lout","baseUrl":"https://cnsshelpdesk.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f366057d-cf2f-42a1-9155-255b15692f5e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}