{"xsrfToken":"962e0b7d99c5c5e0f8973bbc90a7aef03fedf583_lout","branding":{"id":"5","key":"chd","name":"CDX Help Desk","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"5","key":"chd","projectId":10004,"serviceDeskId":5,"name":"CDX Help Desk","description":"<p>Welcome! You can chat with the CDX Help Desk using the Chat with Support button below.<br> The button to initiate a new chat will only display during business hours.</p>\n<p>Chat is available Monday through Friday from 8:00AM to 6:00PM Eastern Time. <br> If you are attempting to contact the Help Desk outside of business hours you can email us at helpdesk@epacdx.net or call and leave a voicemail which we will return during business hours.<br> Phone: 1-888-890-1995<br> International Phone: 970-494-5500<br> <a href=\"https://cdx.epa.gov/Contact\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://cdx.epa.gov/Contact</a><br> Chat support is provided by Cherokee Nation System Solutions(CNSS)</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"66","name":"CDX CRK Creation","descriptionHtml":"","callToAction":"CDX CRK Creation","introHtml":"","icon":10467,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"65","name":"CDX Emailed Request","descriptionHtml":"","callToAction":"CDX Emailed Request","introHtml":"","icon":10492,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"58","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10491,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"61","name":"New CDX Issue","descriptionHtml":"","callToAction":"New CDX Issue","introHtml":"","icon":10531,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""},{"id":"62","name":"New CDX Security Incident","descriptionHtml":"","callToAction":"New CDX Security Incident","introHtml":"","icon":10513,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"51","name":"SysAid Data Import","descriptionHtml":"","callToAction":"SysAid Data Import","introHtml":"","icon":10468,"iconUrl":"https://cnsshelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[],"key":""}],"reqGroups":[],"orderMapping":{},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ecf9e649-ccaf-3895-bff8-00c0177e18f6","appLinkName":"","appLinkUrl":"","spaceKey":"CHDK","spaceName":"CNSS Help Desk KB","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CHD","serviceDeskId":5,"kbLinkDomainURLs":["https://cnsshelpdesk.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMzY2MDU3ZC1jZjJmLTQyYTEtOTE1NS0yNTViMTU2OTJmNWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzk5MjksIm5iZiI6MTczMjE3ODcyOX0.Fx_Q2GJmIlw_0Xi5Z7j808-0YjPw8FuJ5qTK7PqB4LA","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"f366057d-cf2f-42a1-9155-255b15692f5e","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cnsshelpdesk.atlassian.net/wiki","kbLinkDomainURLs":["https://cnsshelpdesk.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=5&location=footer&xdm_e=https%3A%2F%2Fcnsshelpdesk.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhMjAzNDk5Y2NkZDI5YTExYzJjOTZiOWNjZmFjNWVjZTE5MDBkZWY4ODIzMzZkZjZmOWM4OGJiNjA4YzE3OTA2IiwiaXNzIjoiODk1YmE4NmYtZmMyZi0zMjk4LWEzMzUtNzMxNDAyODI5Zjc1IiwiY29udGV4dCI6e30sImV4cCI6MTczMjE3OTYyOSwiaWF0IjoxNzMyMTc4NzI5fQ.BGU9dk9BK015WhkL_rudsntzDsbh7Ie81cNopwgVON4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Ijg5NWJhODZmLWZjMmYtMzI5OC1hMzM1LTczMTQwMjgyOWY3NSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9jbnNzaGVscGRlc2suYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvY25zc2hlbHBkZXNrLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkNIRCIsImlkIjoiMTAwMDQifX19LCJleHAiOjE3MzIxNzk2MjksImlhdCI6MTczMjE3ODcyOX0.P-SRrR4K8oCMvOhVIKN9S3wb8JoMS6YAeP1eCKisJn8\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://cnsshelpdesk.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://cnsshelpdesk.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CHD\\\",\\\"id\\\":\\\"10004\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CHD\\\",\\\"project.id\\\":\\\"10004\\\",\\\"servicedesk.serviceDeskId\\\":\\\"5\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://cnsshelpdesk.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cnsshelpdesk","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"962e0b7d99c5c5e0f8973bbc90a7aef03fedf583_lout","baseUrl":"https://cnsshelpdesk.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cnsshelpdesk.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f366057d-cf2f-42a1-9155-255b15692f5e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7c0e5084e5b94aef9046757426e6e0ba","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}